Preference Mapping & Consumer Segmentation

Upgrade statistical analysis & interpretation skills

Course Description

Ever wonder what product sensory features drive consumer acceptance and perception of benefits within your product category? OR if all of your consumers could be satisfied by one single product OR if consumer groups exist with different needs and wants? OR how much your product can vary from its ideal profile without affecting your consumers’ perception? Ever wish you had the statistical tools and know-how to answer those questions? Then this is the course for you. This “HOW TO” workshop shows how to develop perceptual maps, identify consumer segments and identify the ideal product profile for each segment. Statistical & visual techniques used to analyze, interpret and present sensory preference maps are discussed. Real-life examples of sensory projects aid in understanding the analyses. Presented is a step by step approach to preference mapping & consumer segmentation with realistic examples and hands-on workshops. During this course, we will go through:

  • Objective setting, overview of the process and test design and execution considerations
  • Developing Perceptual Maps from Descriptive Analysis Data
  • Consumer Segmentation (Does everyone want the same thing?)
  • Uncovering the Sweet Spot / Target and Opportunity
    • Correlations, External Preference Mapping, Internal Preference Mapping, Partial Least Square Regression
    • Reverse Engineering the Sensory Profile of the Target Products

For each section, the objectives, concepts and benefits of the statistical techniques presented (Factor analysis, Cluster analysis, correlations and regression methods) are followed by discussion/practice using statistical software. Output examples are reviewed along with strategies for presenting, interpreting results and extracting tactical insights.

Who Should Attend

This workshop is intended for professionals in sensory evaluation, product evaluation and market/marketing research involved in the design of product evaluation studies and analysis and interpretation of those data through statistical procedures. Participants gain knowledge and understanding of techniques to analyze consumer segmentation and develop maps of acceptability for each segment.

June 6—8, 2016

2.5 Day Course*

Course Fee: $2,125

Course Directors: Annlyse Retiveau Krogmann, B. Thomas Carr

Location: New Jersey

*Course ends with light lunch at noon on final day


across the street from Sensory Spectrum
535 Central Avenue
New Providence, NJ 07974
Phone (908) 665-9200

570 Springfield Avenue
Summit, NJ 07901
Phone (908) 273-3000

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