Spectrum Technical Team
Sensory Spectrum is a team of some of the best sensory professionals in the field. With diverse technical and business skills, we have the tools and know how best to use them to guide your project toward business success. At Sensory Spectrum our motto is "Yes, we can do that!" capturing our willingness and ability to tackle unique problems by getting the most information with the least expense – saving both time and money.
Our methods are the direct result of custom solutions to difficult client problems – they work because they are grounded in proven sensory, ethnographic and creative problem solving techniques.
Gail Vance Civille
President
Email: gvciville@sensoryspectrum.com
Gail Vance Civille, President of Sensory Spectrum, Inc., has pioneered advanced sensory evaluation approaches for industry, academia and the government. For over 40 years her application of strategic business initiatives to R&D and marketing projects has impacted sensory science globally. Her fundamental development of flavor, texture, fragrance, Skinfeel and Fabricfeel Spectrum Descriptive Analysis methodology, references and protocols is the foundation for sound analytical tools in sensory science. As an expert in the evaluation of sensory properties, Ms. Civille has worked with thousands of food and personal care products using sophisticated consumer and descriptive techniques.
As a course director for Sensory Spectrum and the Center for Professional Advancement she has developed diverse original workshops and courses in basic and advanced sensory evaluation methods and theory, as well as, consumer testing, panel leadership, quality control and the management of sensory programs. Ms. Civille has published articles on general sensory methods, as well as, sophisticated application of sensory strategy, and is co-author of Sensory Evaluation Techniques, Sensory Evaluation in Quality Control and co-editor of Aroma and Flavor Lexicon for Sensory Evaluation.
Ms. Civille was awarded in 2002 the David R. Peryam Award given to outstanding professionals in the applied sensory science field by the ASTM Committee E18. In 2006 she was awarded the ASTM Award of Merit. As part of the organizing and founding committee Ms. Civille was instrumental in the establishment of The Society of Sensory Professionals and serves as its current Chair. After graduating from the College of Mt. St. Vincent, New York (for which she serves on the Board of Trustees) with a BS degree in Chemistry, Ms. Civille began her career as a product evaluation analyst with the General Foods Corporation.
Read ~ blink ~ The Power of Thinking Without Thinking by Malcolm Gladwell Gail Vance Civille and Judy Heylmun are cited
Judy Heylmun
Vice President Business Development
Director Spectrum Discovery Center North Carolina
Email: jheylmun@sensoryspectrum.com
Judy Heylmun brings many years of management experience to assist client companies in designing and implementing customized research programs directed at developing consumer and product understanding. Furthermore, Judy has spent more than 30 years as an experienced sensory and consumer research professional in the food and beverage industry.
Responsible for worldwide consumer research, marketing, and business development, Judy's approach is based on her experiences working in consulting and with consumer products companies. This expertise has been gained through experiences working at Pepsi Cola, Nabisco Foods, Inc., and Life Savers, Inc. Areas of specialty include project management, descriptive analysis, product quality programs, consumer evaluation, crisis management, and Fuzzy Front End.
While at Sensory Spectrum Judy has developed courses and workshops on leadership in sensory and advanced consumer research approaches including Fuzzy Front End. Sequence Mapping, a multi-faceted approach to understanding consumer behavior, has been successfully implemented in several consumer projects.
Located in North Carolina, Judy is partnering with the North Carolina Research Campus to assist campus activities in heath and wellness.
Judy earned her BS from SUNY at Oneonta and her MBA in Marketing from Pace University.
Clare Dus
Vice President of Innovation and Technical Development
Email: cdus@sensoryspectrum.com
As a member of the Sensory Spectrum consulting team, Clare designs and executes technical approaches to respond to our client's needs, be it panel training (descriptive and sensory quality control), product evaluation or qualitative and quantitative research.
With over 25 years experience consulting to the Consumer Products Industry, Clare has an understanding of the concerns unique to sensory evaluation. She has tasted, smelled, felt and looked at a wide range of products including foods, beverages, personal care products, paper products, fabrics and pharmaceuticals.
Clare is the developer and lecturer for many of the Sensory Spectrum workshops; including panel Leadership, Flavor Spectrum Descriptive Analysis, Sensory Evaluation and Quality Control and Fuzzy Front End Research.
Clare is a trained facilitator in creative problem solving. Recent work has resulted in the development of a Community Narrative Panel, Sequence Mapping (a consumer-product interaction data capture process) and Consumer Labs (a way to co-create with consumers).
Clare has a Bachelors of Science in Food Science from Rutgers University, NJ and is a member of both the Society of Sensory Professionals and the Creative Education Foundation. She is also a leader/presenter for the Creative Problem Solving Institute.
Marie Rudolph
Director, Spectrum Discovery Center-NJ
Email: mrudolph@sensoryspectrum.com
As Director of the Spectrum Discovery Center -NJ, Marie brings a diversity of experience combining her knowledge of sensory research, people skills and facility operations to offer a state-of-the-art environment and a flexible resource that can fulfill any sensory component of a client consumer research project.
With over ten years experience with Sensory Spectrum, Marie has been responsible for the execution and targeted management of descriptive analysis studies and consumer research. Her experience in quantitative consumer research methodology, data interpretation and reporting provide guidance to meet client defined project objectives for evaluation of consumer products.
She is a trained descriptive panel leader responsible for maintenance of a Personal Care Product panel including practice, validation and attrition of new panelists. Marie also has been involved with scheduling product evaluations, managing the evaluations and participating in the evaluation of an array of food, beverage, textile, OTC drug, oral care and pet care products.
Marie has a Masters of Engineering in Environmental Engineering from New Jersey Institute of technology and a Bachelors of Science in Environmental Science from Rutgers University.
Annlyse Retiveau Krogmann, Ph.D.
Program Director
Email: aretiveau@sensoryspectrum.com
With a strong background in consumer research and descriptive techniques, Annlyse Retiveau Krogmann has developed skills and expertise in evaluation methods for a diversified array of products - including foods and beverages as well as non-food products, such as home care, air care and personal care products.
She especially enjoys working with fragranced products and has done extensive research (including descriptive testing, qualitative and quantitative consumer research) on fragrances, focusing on understanding the impact of fragrance hedonics and sensory properties on consumers' perception, imagery, emotions and moods.
Across all product categories, she enjoys uncovering the sensory story underneath the data and revealing the interrelationships between products sensory properties and consumer acceptance and perception.
Annlyse holds a PhD in Food Science / Sensory Analysis from Kansas State University. She also holds a M.S degree in Human Nutrition / Sensory Analysis from the same university and the equivalent of a B.S. in Food Science and Engineering from France.
Joanne Seltsam
Program Director
Email: jseltsam@sensoryspectrum.com
As a member of the Sensory Spectrum consulting team, Joanne designs and executes technical approaches to respond to our client's needs, be it panel training (descriptive and sensory quality control), product evaluation or qualitative and quantitative research.
Joanne's industry background in both food and non-food allows her to offer clients a blend of scientific precision with a real world, practical approach well-suited to the corporate world. She enjoys interpreting complex data to better help our clients make actionable and impactful decisions in their projects.
Joanne is a lecturer for many of the Sensory Spectrum workshops; including Panel Leadership, Flavor Spectrum Descriptive Analysis, & Sensory Evaluation and Quality Control. She is also the main contact for discrimination testing for Sensory Spectrum.
Joanne has a Bachelors of Science in Food Science from Rutgers University, NJ.
Lee Christie Stapleton
Program Director
Email: LStapleton@sensoryspectrum.com
With Sensory Spectrum since 1998, Lee manages projects for a diverse array of clients, with a focus in food and personal care descriptive product understanding to include training, product evaluation and interpretation.
Lee has expertise in innovative qualitative research techniques including leading Community Narrative panels and Consumer Design Labs, both of which tap into making personal connections to reveal product and consumer insights.
Over the years, Lee's projects have included:
• sourcing obscure snack foods
• evaluating foods from chocolate to infant formula
• smelling human/animal/environmental malodors
• feeling shaved skin
• providing sensory insights for investigational food and drug products
• training companies on the sensory properties of their products
• teaching panelists to evaluate food and personal care products
• developing attribute panels for niche products in personal, oral, and home care
Lee's latest challenge has been opening Sensory Spectrum's newest facility – the Spectrum Discovery Center in Kannapolis, NC, which recently celebrated its one year anniversary. As Program Director at Spectrum Discovery Center in NC, Lee has trained panels and staff on personal care, paper, and food quality while helping to grow the local consumer research database and consulting with clients in the US and across the world.
Jean Bakk
Senior Manager, Consumer Insights
Email: jbakk@sensoryspectrum.com
Jean has spent the last 20 years designing and implementing customized research programs directed at uncovering consumer insights that lead to improved products for her clients. Her expertise has been gained through experiences working at Colgate-Palmolive, International Flavors and Fragrances, The Coca-Cola Company, and AT&T Bell Laboratories. Jean earned her B.A. in Psychology from Rutgers University.
Katherine Nolen Oftedal, RD
Project Manager
Email: koftedal@sensoryspectrum.com
Katherine has a strong background in consumer research, descriptive techniques and statistical analysis. She specializes in data collection and analysis, being trained in a wide range of statistical techniques.
Katherine holds a MS in Food Science / Sensory Science from Rutgers University. Prior to that, she received her RD, completing a Dietetic Internship Baylor University Medical Center. Her BS was completed at Louisiana State University Honors College where she studied Nutritional Sciences and Chemistry.
Among project types, she especially enjoys working in the area of health and wellness and has done research spanning from taste genetics to understanding qualitative perceptions of “wellness”. Across all product categories, she enjoys methodology development, applying both consumer and descriptive techniques to design sound Sensory Science research.
Ivy Koelliker
Project Manager
Email: ikoelliker@sensoryspectrum.com
As a project manager, Ivy manages a wide variety of descriptive analysis and consumer projects, including food, personal care product, and malodor evaluation. She is especially interested in the descriptive analysis of food and currently works with the contract food panel evaluating a wide range of products. Ivy has a B.S degree in Biological Sciences from Rutgers University and a Grand Diploma in the Culinary Arts from the French Culinary Institute. Additionally, she recently received her M.S. degree in Food Science from Rutgers University and managed the Sensory Lab there during her graduate work.
Erin Romano
Consumer Research Supervisor
Email: eromano@sensoryspectrum.com
As a member of the Spectrum Discovery Center team, Erin is responsible for the project management and preparing and coordinating qualitative and quantitative research.
With almost 5 years of experience in the consumer research industry, Erin has an understanding of the unique need to grow the local consumer research database.
Erin has a Bachelors of Science in Business Management from Delaware Valley College, PA with coursework relating to Business Statistics, Accounting, Business Management and Marketing.
Emily Engler
Consumer Research Supervisor
Email: eengler@sensoryspectrum.com
Emily Engler is a Consumer Research Supervisor for the Spectrum Discovery Center team. Having been with the company since 2007, she successfully coordinates and manages consumer quantitative as well as qualitative testing from project inception to completion. Her time with Sensory Spectrum is continually giving her a unique opportunity to grow as a consumer sensory researcher.
Emily has a BA in Communications with a background in administration, marketing and project coordination.
Nicole Butkiewicz
Project Manager
Email: nbutkiewicz@sensoryspectrum.com
As a Project Manager for Sensory Spectrum, Nicole Butkiewicz manages both consumer and descriptive projects. Since beginning with the company as an intern while still at Rutgers, Nicole's background in data interpretation and analysis has provided her with the unique experience in working with both food and non-food products, she particularly enjoys working on malodor and fragrance evaluations.
Laura Byrnes
Project Manager
Email: lbyrnes@sensoryspectrum.com
Laura joined the Sensory Spectrum team in 2008 as Personal Care and Paper Panel Leader in the New Jersey facility. Laura worked towards her new position as a project manager. Laura's expertise is in personal care products including sunscreens, lotions, shampoos, body washes and cosmetics. She focuses a large amount of her time on understanding personal care products through protocol development and product evaluations.
Laura's background in Education has helped her to excel in her passion in panel trainings. Laura has a Bachelors of Arts degree from Kean University in Education and Psychology.
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